Today was my birthday 2.0. I had invited some friends out to the Matador in Redmond for drinks and food and to celebrate me and my general awesomeness during this, my birthday week. To show them I really did care, and butter them up for better presents and free dinner/drinks I made a mix cd for everyone as a party favor of sorts. But first, I had to make it through the day. I threw on my party cd and was ever so busy working when Shannon walked into Gloria's office for a meeting, leaving me to answer the phones. Now, I normally have a hard time answering the phones as I forget what time of day it is so am not sure if I should say "good morning" or "good afternoon" so there is generally a miniscule pause while I work it out. Today, however, I had a bit longer of a pause. In fact, it was long enough I completely forgot what I was doing and why I was holding this handset at my ear. I realized I needed to say something, but what? So I looked and listened for a...